For retailers and brands
Bring us a problem.
A queue that won’t move, a channel that doesn’t pay, stock in the wrong place, shoppers who leave at checkout. Tell us what’s broken. If it fits the lab, we agree one number and test a fix on your own channels.
From problem to answerHow it works.
You tell us
The problem in your words, who feels it and where you could test a fix. Five minutes.
We talk
A call to understand it, and an honest view on whether the lab is the right team for it.
We agree it in writing
The question, the one number that decides it, how long it runs, who owns what is built and how it is paid for. Nothing starts before this.
We run it
The smallest version that can answer the question, live on your channels, with the numbers shared as they come in.
You decide
Keep it, change it or stop, with the result written up either way.
Agreed before anything starts
- 01
The one number that decides whether it worked, and how long the test runs.
- 02
Who owns what is built, and your rights to use it if it works.
- 03
How the work is paid for. That depends on the problem and who benefits, so it’s set per pilot.
- 04
What data is shared, how it is protected and when it is deleted.
Tell usThe problem, in your words.
QuestionsGood to know.
Commerce problems you can test on your own channels: online, in stores, in chats or behind the scenes in stock and delivery. If it fits one of our focus areas, even better.
It depends on the problem and who benefits from the result. How each pilot is set up and paid for is agreed in writing before it starts.
That is agreed in writing before any work starts, along with your rights to use it if it works.